St Marys Surgery

St Mary's Surgery Practice area



 

Information about confidentiality


We have a legal responsibility to keep confidential all of the information held about you. The obligation that the NHS has, together with the rights that every individual enjoys, are set out in the Data Protection Act 1998. Information about you may however need to be shared with others involved in your care from time to time - for example, with a hospital consultant or a district nurse. The sharing of medical information is specifically covered by the Act. Further information regarding the Data Protection Act is available from reception.

Information about the Freedom of Information – Publication Scheme


The Freedom of Information Act (Scotland) 2002 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

This scheme is available from reception.

Our complaints procedure


Complaints about the services offered by St. Mary’s Surgery are thankfully very rare, but are taken extremely seriously and are dealt with fairly and promptly.

A copy of our complaints procedure can be downloaded here.

Complaints, or compliments, should be addressed to the Practice Manager.